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PATIENT FEEDBACK

PATIENT FEED BACK: "I attended an asthma clinic with Nurse Selvi earlier today and wanted to provide this positive feedback. I am often apprehensive of attending medical appointments however, Nurse Selvi soon put me at ease with her friendly manner and by taking the time to really listen to what I had to say, treating me a sensible and responsible individual. Given the pandemic pressures this is all the more commendable, thank you."

PLEASE SEE OUR CQC REPORT -2019-

CORONAVIRUS-MESSAGE  

SHIRLEY MEDICAL CENTRE

SHIRLEY MEDICAL EXTENDED ACCESS

PLEASE CONTACT NHS 111 Or https://www.croydonhealthservices.nhs.uk/coronavirus 

FOR ANY FURTHER INFORMATION - PATIENTS BOOKING APPOINTMENTS WILL BE TRIAGED BY STAFF

PLEASE VISIT 

https://www.gov.uk/government/publications/wuhan-novel-coronavirus-self-isolation-for-patients-undergoing-testing/advice-sheet-home-isolation

  1. STAY AT HOME

  2. SEPARATE YOURSELF FROM OTHER PEOPLE IN HOME 

  3. CALL AHEAD BEFORE VISITING YOUR DOCTOR

  4. WEAR A FACE MASK IF ADVISED TO

  5. COVER YOUR COUGHS AND SNEEZES

  6. WASH YOUR HANDS

  7. AVOID SHARING HOUSEHOLD ITEMS 

  8. MONITOR YOUR SYMPTOMS

  9. DO NOT HAVE VISITOR IN YOUR HOME 

  10. KEEP YOUR WASTE IN DOUBLE BAG AND TIED 

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.

 

Why do I need a Summary Care Record?

Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.

Who can see it?

Only healthcare staff involved in your care can see your Summary Care Record. 

How do I know if I have one?

Over half of the population of England now have a Summary Care Record. You can find out whether Summary Care Records have come to your area by looking at our interactive map or by asking your GP

Do I have to have one?

No, it is not compulsory. If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery. You can use the form at the foot of this page.

More Information

For further information visit the NHS Care records website



 
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