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PATIENT FEEDBACK

PATIENT FEED BACK: "I attended an asthma clinic with Nurse Selvi earlier today and wanted to provide this positive feedback. I am often apprehensive of attending medical appointments however, Nurse Selvi soon put me at ease with her friendly manner and by taking the time to really listen to what I had to say, treating me a sensible and responsible individual. Given the pandemic pressures this is all the more commendable, thank you."

PLEASE SEE OUR CQC REPORT -2019-

CORONAVIRUS-MESSAGE  

SHIRLEY MEDICAL CENTRE

SHIRLEY MEDICAL EXTENDED ACCESS

PLEASE CONTACT NHS 111 Or https://www.croydonhealthservices.nhs.uk/coronavirus 

FOR ANY FURTHER INFORMATION - PATIENTS BOOKING APPOINTMENTS WILL BE TRIAGED BY STAFF

PLEASE VISIT 

https://www.gov.uk/government/publications/wuhan-novel-coronavirus-self-isolation-for-patients-undergoing-testing/advice-sheet-home-isolation

  1. STAY AT HOME

  2. SEPARATE YOURSELF FROM OTHER PEOPLE IN HOME 

  3. CALL AHEAD BEFORE VISITING YOUR DOCTOR

  4. WEAR A FACE MASK IF ADVISED TO

  5. COVER YOUR COUGHS AND SNEEZES

  6. WASH YOUR HANDS

  7. AVOID SHARING HOUSEHOLD ITEMS 

  8. MONITOR YOUR SYMPTOMS

  9. DO NOT HAVE VISITOR IN YOUR HOME 

  10. KEEP YOUR WASTE IN DOUBLE BAG AND TIED 

Med3-COVID19

Covid-19 guidance for practices - Requests for MED3 ‘Fit Note’

self isolation

https://111.nhs.uk/isolation-note/

Requests for certification of absence from the workplace relating to covid-19 may fall into five categories:

 Symptomatic so isolating for seven days

Patients can and should self-certify for the first seven days as normal if they are unfit to work. They do not need to contact their GP.

  1. Symptomatic and remaining unwell for over seven days

If they remain unwell and unfit to work after seven days, the current advice is to visit www.111.nhs.uk where there is an online self-assessment tool which should be up and running soon. They do not need to contact their GP for a certificate but you can advise patients to use the template form below.

  1. Household contact symptoms so isolating for fourteen days as per government advice

GPs cannot and are not the gatekeeper of the statutory sick pay system and can only provide certificates for the purpose of illness, not in relation to government advice regarding self-isolation. Employers are responsible for putting in place arrangements for home/remote working where this is possible. Where it is not, the employee may self-certify and return to work following the relevant absence which their employer may authorise as per government advice.

  1. At risk group so following government advice

Where they do become unwell during or after this time, point 1 and 2 applies. They do not need to contact their GP.

  1. Those in full time education who are symptomatic or requiring self-isolation.

There is no NHS requirement to issue certification to schools or colleges to confirm absence. These organisations must work with parents and students to ensure that any absence is appropriately recorded, obviating the need for a ‘doctor’s note’. They do not need to contact their GP.

The current Government Guidance for employers and businesses on coronavirus (COVID-19) states;

“By law, medical evidence is not required for the first 7 days of sickness. After 7 days, employers may use their discretion around the need for medical evidence if an employee is staying at home.

We strongly suggest that employers use their discretion around the need for medical evidence for a period of absence where an employee is advised to stay at home either as they are unwell themselves, or live with someone who is, in accordance with the public health advices issued by the government.”

Until further guidance is available, Londonwide LMCs would suggest that practices upload the attached letter to their website and requests that if needed by patients they use this letter as the practice will not provide a medical certificate for patients requiring self-isolation for coronavirus



 
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