Noticeboard

PATIENT FEEDBACK

PATIENT FEED BACK: "I attended an asthma clinic with Nurse Selvi earlier today and wanted to provide this positive feedback. I am often apprehensive of attending medical appointments however, Nurse Selvi soon put me at ease with her friendly manner and by taking the time to really listen to what I had to say, treating me a sensible and responsible individual. Given the pandemic pressures this is all the more commendable, thank you."

PLEASE SEE OUR CQC REPORT -2019-

CORONAVIRUS-MESSAGE  

SHIRLEY MEDICAL CENTRE

SHIRLEY MEDICAL EXTENDED ACCESS

PLEASE CONTACT NHS 111 Or https://www.croydonhealthservices.nhs.uk/coronavirus 

FOR ANY FURTHER INFORMATION - PATIENTS BOOKING APPOINTMENTS WILL BE TRIAGED BY STAFF

PLEASE VISIT 

https://www.gov.uk/government/publications/wuhan-novel-coronavirus-self-isolation-for-patients-undergoing-testing/advice-sheet-home-isolation

  1. STAY AT HOME

  2. SEPARATE YOURSELF FROM OTHER PEOPLE IN HOME 

  3. CALL AHEAD BEFORE VISITING YOUR DOCTOR

  4. WEAR A FACE MASK IF ADVISED TO

  5. COVER YOUR COUGHS AND SNEEZES

  6. WASH YOUR HANDS

  7. AVOID SHARING HOUSEHOLD ITEMS 

  8. MONITOR YOUR SYMPTOMS

  9. DO NOT HAVE VISITOR IN YOUR HOME 

  10. KEEP YOUR WASTE IN DOUBLE BAG AND TIED 

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Askfirst

Shirley Medical Centre has teamed up with AskFirst to improve the service offered to our patients.

You can now check symptoms, book/cancel appointments, retrieve test results, message your practice and more with AskFirst.

Download the AskFirst app on your mobile device or use the web version at Sensely.com/askfirst.

Avoid telephone queuing and download AskFirst app for free today.

AskFirst puts you first in line, all of the time.


The Shirley Medical Centre EMAIL address: 

swlicb.shirleymedicalcentre@nhs.net

Please do not email appointment request or advice request via email, Please call the surgery and arrange a telephone or face to face appointment with the appropriate clinician.

SURGERY IS OPEN AS USUAL HOWEVER  CLINICIANS AND RECEPTION STAFF ARE  TRIAGING ALL PATIENTS --

PATIENTS WILL BE CALLED FOR FACE 2 FACE CONSULTATION OR FOR ANY OTHER PURPOSES ONLY AFTER BEING TRIAGED THIS IS DUE TO INCREASE RISK OF CONTRACTING COVID19 

Emergency Appointments please call on the day at 08.00am or 16.00pm 

Gp and Nursing services are as usual - we are also taking new registration between 13.00pm and 16.00pm Monday - Friday or between 18.00pm-18.30pm during the allocated time - Please call the surgery for any further information .Thank you for your kind co-operation in these difficult times apologies for any  inconveniences caused

 

 

PATIENTS BOOKING ANY APPOINTMENTS WILL BE TRIAGED BY RECEPTIONIST 

Access to a wide range of healthcare

services is a key element of a good local practice. We don’t just want to

see you when you’re ill we want to make sure you stay healthy too. Check out

how we can cover both bases with

our

link clinics and services.

Extended services are available 

For any community help please use the following link for 

it's Croydon Neighbourhood Care Association   https://www.cnca.org.uk/

Best practice

Our professional team will ensure you receive the best attention at all times whether you’re attending a specialist clinic or a routine appointment. If you’re new to the area registration is easy and comes with the comfort of discretion and confidentiality assured.We follow the NHS CONSTITUTION please find further details on the following link: www.gov.uk/government/publications/the-nhs-constitution-for-England

   PPG-

Currently all PPG future meetings are kept on hold until further notice.;

PLEASE COME AND JOIN OUR PPG .PATIENTS VIEWS MATTER MOST

The minutes of the last held meeting are on the NOTICE BOARD.Please feel free to ask the receptionist for a copy if you need one

 

 

 

 

 

 

(Site updated 28/02/2024)
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